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Business Engagement

A structured engagement model for organizations modernizing their Microsoft 365 intranet.

This overview outlines how intranets.ai partners with organizations to close the gap between internal IT capacity and the SharePoint, Copilot, and Power Platform expertise required to deliver a modern, well-governed intranet.

Engagement Types
Training · One-Off Project · Managed Service
Platform
Microsoft 365 — SharePoint, Copilot, Power Platform
Prepared For
Organizations evaluating an intranet or Copilot partner
Review the App Store
01 — Overview

The gap between platform ownership and platform expertise

Most organizations already own Microsoft 365 — the constraint is rarely the license, it is the specialized capacity to configure and govern it well. Internal IT teams carry broad infrastructure responsibility and are not typically staffed with dedicated SharePoint or Copilot specialists; communications teams understand the audience but not the platform.

intranets.ai exists to fill that specific gap. We bring senior, platform-specific expertise to organizations on a scope that matches their need — from a single training engagement through to a fully managed intranet service — built from patterns established across prior deployments rather than a from-scratch build each time.

02 — Engagement Models

Three ways to structure the engagement

Each model below can stand alone or be combined, depending on internal capacity and the scope of work required.

Model
What’s Included
Best Suited For
Training
Structured, hands-on workshops on SharePoint, Copilot, and the Power Platform, tailored to your environment. Role-based tracks and live office hours during rollout.
Organizations building internal capability rather than outsourcing it long-term.
One-Off Project
A defined deliverable — a new intranet, a Copilot agent, a workflow automation — with a fixed scope, timeline, and documented handoff.
A specific, time-boxed need with a clear finish line.
Managed Service
Ongoing, priority access across all five pillars — Intelligence, App Store, Training, Advisory, and Community — on a monthly or quarterly cadence.
Organizations that want continuous support rather than repeated one-off engagements.
03 — Why Organizations Choose This Model

What the engagement is designed to deliver

01

Expertise Without Headcount

Access senior SharePoint and Copilot consultants exactly when the work requires it, without carrying a full-time specialist on payroll.

02

Scope That Scales With Need

The relationship can begin with a single project and expand into a managed service, or the reverse — the model adjusts to the organization, not the other way around.

03

Delivery From Proven Patterns

Every engagement draws on solutions already validated across prior deployments — reducing both delivery time and implementation risk.

04

Governance Built In From the Start

Every agent, workflow, or site is scoped with governance in mind from day one, so it continues to hold up as the organization scales.

04 — How Engagement Begins

From initial conversation to scoped engagement

1

Initial Consultation

A structured conversation to understand current intranet state, internal capacity, and the outcome the organization is working toward.

2

Scope Recommendation

Based on that conversation, we recommend the engagement model — Training, One-Off Project, or Managed Service — that best fits the stated need.

3

Engagement Begins

Work proceeds against the agreed scope, with the appropriate pillar team — Intelligence, App Store, Training, Advisory, or Community — engaged as needed.

05 — Is This Engagement Right For You

Organizations that typically engage us

Already licensed for Microsoft 365, with an intranet or Copilot deployment that is underused or unconfigured
Internal IT is responsible for infrastructure broadly, without a dedicated SharePoint or Copilot specialist
Requirement ranges from a single scoped project to continuous, ongoing platform support
Governance and long-term maintainability are a stated priority, not an afterthought
Next Steps
01
Request a consultation using the link below.
02
We schedule a structured call to assess fit and current state.
03
You receive a scope recommendation with no obligation to proceed.

Questions before requesting a consultation?

Reach out directly and a member of our team will respond before any commitment is required.

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